Privacy Policy
Last updated: 27 June 2026
This Privacy Policy explains how MyRenoService collects, uses and protects information when you use our website or contact us about renovation projects.
This Privacy Policy applies to information collected through MyRenoService, including enquiries submitted through our website, contact forms and WhatsApp.
Information We Collect From You
We may collect information you choose to provide, including your name, email address, phone number, renovation requirements, property location and any other information submitted through our contact forms, WhatsApp or other communication channels.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries.
- Provide renovation-related information or quotations.
- Improve our website and content.
- Communicate with you regarding your enquiry where appropriate.
Analytics and Cookies
MyRenoService may use cookies and analytics services to understand how visitors use the website. These tools help us improve user experience and website performance. They do not personally identify you.
Third-Party Services
We may use trusted third-party services such as website analytics, spam protection, embedded content and communication tools to operate and improve MyRenoService. These providers may process limited technical information in accordance with their own privacy policies.
Sharing Your Information
Where necessary to assist with your renovation enquiry, we may share relevant information with suitable renovation professionals. We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect the information submitted through our website. However, no method of online transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You may request access to, correction of or deletion of your personal information by contacting us. We will respond in accordance with applicable Malaysian laws where relevant.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide our services, comply with legal obligations or resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.